Learn more about volunteers week and meet some of our volunteers
Getting advice from us
To lower the risk to staff, volunteers and the people who come to us for help, we’ve closed our face to face services for the foreseeable future. We are currently running a telephone and email advice service. CA brand image

For help claiming Universal Credit:
Phone: 0800 144 8 444
Textphone: 18001 0800 144 8 444

For General Advice:
Advice line: 0808 2787872
Open Mondays to Fridays between 9am & 5pm
Sometimes the lines are busy so please be patient.
email: advice@citizensadviceredbridge.org.uk
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  • We provide free, confidential, independent and impartial advice and campaign on big issues affecting people’s lives.
  • Our goal is to help everyone find a way forward, whatever problem they face.
  • We’re an independent charity and part of the Citizens Advice network across England and Wales.
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Black Lives Matter – our statement
The death of George Floyd, at the hands of the police, has brought to light the deep-rooted realities of systemic racism towards black communities around the world. We understand the pain and hurt this has caused, and we stand in solidarity with black communities.

Read our statement in full – and send your comments

Twitter feed

To mark #ScamsAwarenessFortnight in the UK, we collaborated with @CitizensAdvice to launch a scams awareness prompt that helps people find supportive information if they are the victim of an online, phone or text message scam.

We encourage everyone to be #ScamAware 👇

We've launched a new tool with @TwitterUK to help people get advice and report scams.

If you search on Twitter for information on any type of scam, you'll now see a link to our online helper tool where you can check and see if something is a scam.


Scams Awareness fortnight is 14-27 June. Our research shows that 36m people in the UK have been targetted by scammers this year already: http://ow.ly/e4iX50FfCtv - For online advice, see http://ow.ly/Xyub50FfCvB

💬 "I'd never fall victim to a scam."

Think again. Anyone can be scammed.

Find out how #ScamAware you are in our quiz ⤵️ https://citizensadvicequiz.typeform.com/to/qgIyky4y

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We are Citizens Advice Redbridge, an operating name of Redbridge Citizens Advice Bureau Ltd.
Registered Company Number 1091547 England.
Registered Office: Redbridge Central Library, Clements Road, Ilford, Essex IG1 1EA.
Charity Registration Number 04249530.
Authorised and regulated by the Financial Conduct Authority. FRN: 617703
ICO registration number Z5307612.
Our privacy policy