Getting advice from us
To lower the risk to staff, volunteers and the people who come to us for help, we’ve closed our face to face services for the foreseeable future. We are currently running a telephone and email advice service. CA brand image

For help claiming Universal Credit:
Phone: 0800 144 8 444
Textphone: 18001 0800 144 8 444

For General Advice:
Advice line: 0808 2787872
Open Mondays to Fridays between 9am & 5pm
Sometimes the lines are busy so please be patient.
email: advice@citizensadviceredbridge.org.uk
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  • We provide free, confidential, independent and impartial advice and campaign on big issues affecting people’s lives.
  • Our goal is to help everyone find a way forward, whatever problem they face.
  • We’re an independent charity and part of the Citizens Advice network across England and Wales.
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Black Lives Matter – our statement
The death of George Floyd, at the hands of the police, has brought to light the deep-rooted realities of systemic racism towards black communities around the world. We understand the pain and hurt this has caused, and we stand in solidarity with black communities.

Read our statement in full – and send your comments

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Worried about the costs for the new school year? Grants may be available for children's school uniforms. This applies to both Primary or Secondary school students.

To find out more and to apply please use the link below ⤵️ https://www.redbridge.gov.uk/schools/uniform-and-travel-awards/

There’s no need to dump waste on the street.

We collect household waste from your home weekly & also collect bulky waste items. You can also take waste to our Recycling Centres.

Dispose of your waste properly ➡️ https://orlo.uk/lcjQu

The official deadline to apply to the EU Settlement scheme has now passed but it is still possible to apply. Our friendly advisers are ready to help you where ever you are with your application.

You can email us at euss@citizensadviceredbridge.org.uk or call 020 8514 9540.

Universal Credit is a lifeline for many people who struggle to make ends meet 💰

If you think you would benefit from a top up to help with expenses use our Help to Claim service for help with claiming.

Call our Help to Claim service on 📞 0800 144 8444

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We are Citizens Advice Redbridge, an operating name of Redbridge Citizens Advice Bureau Ltd.
Registered Company Number 1091547 England.
Registered Office: Redbridge Central Library, Clements Road, Ilford, Essex IG1 1EA.
Charity Registration Number 04249530.
Authorised and regulated by the Financial Conduct Authority. FRN: 617703
ICO registration number Z5307612.
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