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Citizens Advice Redbridge launches The Community Resilience Project
Local community groups are often the first point of contact for residents and are trusted by their respective community members. This project:
· involves creating mutual training opportunities that enable local advice and guidance through networks, and the opportunity to signpost residents to more specific advice and guidance for more complex issues.
· creating a local advice network where formal advice providers will work with community groups.
The Community Resilience Project has been developed to create a local advice network for formal advice providers to work with community groups. We recognize that many local community groups are often the first point of contact for residents and are trusted by their respective community members. Your organization/group has been recognized as a crucial provider of advice and services to the community. You are therefore an ideal candidate to take part in this pilot project. The ‘Building Community Resilience’ Project will produce an approach that involves mutual training opportunities that enable local advice and guidance through networks, and the opportunity to signpost residents to more specific advice and guidance for more complex issues.
Role of Community Resilience Coordinator
• Build a network of advocacy and advice organizations
• Establish electronic communication channels
• Develop resources
• Map referral pathways
• Identify service gaps
• Train three community groups so they can offer basic information and advocacy themselves, using local volunteers
Role of the Local Community Group/Organisation
• Recruit local volunteers to receive training so they can offer basic information and advocacy to local residents
• Attend training sessions
• Agree to complete the GDPR training to ensure Data Protection
• Agree to an acceptable level of commitment to the project
Ø Are you a well-established local group that serves the community?
Ø Do your members often come to you for advice?
Ø Do you have a network of volunteers that would be interested in training to offer basic advice/signposting?
If you are interested in taking part in this project please email ruthba.amin@citizensadviceredbridge.org.uk
To lower the risk to staff, volunteers and the people who come to us for help, we’ve closed our face to face services for the foreseeable future. We are currently running a telephone and email advice service.
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email: advice@citizensadviceredbridge.org.uk
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Read our statement in full – and send your comments
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