To lower the risk to staff, volunteers and the people who come to us for help, we’ve closed our face to face services for the foreseeable future. We are currently running a telephone and email advice service.
For help claiming Universal Credit:
Phone: 0800 144 8 444
Textphone: 18001 0800 144 8 444
For General Advice:
Advice line: 0300 330 9063
Open Mondays to Fridays between 9am & 5pm
Sometimes the lines are busy so please be patient.
- We provide free, confidential, independent and impartial advice and campaign on big issues affecting people’s lives.
- Our goal is to help everyone find a way forward, whatever problem they face.
- We’re an independent charity and part of the Citizens Advice network across England and Wales.
Black Lives Matter – our statement
The death of George Floyd, at the hands of the police, has brought to light the deep-rooted realities of systemic racism towards black communities around the world. We understand the pain and hurt this has caused, and we stand in solidarity with black communities.
Read our statement in full – and send your comments
We are Citizens Advice Redbridge, an operating name of Redbridge Citizens Advice Bureau Ltd.
Registered Company Number 1091547 England.
Registered Office: Redbridge Central Library, Clements Road, Ilford, Essex IG1 1EA.
Charity Registration Number 04249530.
Authorised and regulated by the Financial Conduct Authority. FRN: 617703
ICO registration number Z5307612.